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		indigoonlatigo(at)msn.com Guest
 
 
 
 
 
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				 Posted: Mon Feb 06, 2006 7:22 pm    Post subject: Pictures of bulkhead cracks | 
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				Thanks all for the insight.  The bottom line is that I am a little pissed 
 off that the guy with the English accent was so quick to determine a fix 
 without knowing the extent of the cracks or how I felt about it. With 
 something like this, its about the customer's piece of mind, and this is one 
 case where the clients feelings are right.
 
 Brand new plane, hours and hours of work, my family's safety, the longevity 
 of the aircraft, possibly someone else's safety, the effort to pull it apart 
 to remove the part....EEEEEEE! sounds like Charlie Brown.
 
 I think John's, .02 cents is right.  I guess I will have to send the parts 
 back with the form saying "defective".  I'll pay the freight back, which I 
 shouldn't have to.  If they charge me for freight to send the new parts, 
 then it is letter time.  It should be letter time anyway and perhaps it will 
 be since this will delay my building for a week and a half or more. What 
 else will I do.  This is bad customer relation from a very innocent thing 
 with potentially huge implications.
 John G
 
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		bob.kaufmann(at)cox.net Guest
 
 
 
 
 
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				 Posted: Mon Feb 06, 2006 7:49 pm    Post subject: Pictures of bulkhead cracks | 
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				My .02, call them and tell Van's that you are returning the parts, and have
 them send a new one.  They will send it to you, and work on something else
 until it arrives.  I have learned that Van's is very good about replacing
 parts, and they are just as interested as you are in getting a good product
 out the door.  
 
 Jump ahead in the plans until the replacement part arrives.  Or deburr
 something.  
 
 Bob K
 40125 Top forward fuselage skin
 
 --
 
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		Tim(at)MyRV10.com Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 4:24 am    Post subject: Pictures of bulkhead cracks | 
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				Many people will know, if anyone is/was whiny about anything that
 slows down their building, it's me.  But, after making it through
 99.9% of all the rivets I have to agree with Bob for the most part.
 In my experience, they'll replace parts that are bad, and the ones
 you mess up you can buy fairly cheap.  Don't get too bent out of
 shape about shipping, although for things like this they should
 pay it.  I spent literally hundreds of extra dollars on fittings,
 and hardware to cover some of the shortages and ensure I wouldn't
 get slowed down, and I spent a few hundred on extra shipping by
 not knowing what I was short on as I built and having many small
 hardware orders.  Trust me, if you can build the whole RV-10
 without $500-1,000 in incidental shipping and misc. hardware,
 you're doing pretty good.  I'm sure I'm on the high end of that,
 but now I have a small pile of hardware I need to get rid of.  
 
 As for what to do, I was stuck like you at a couple times.  My advice
 is like Bob's, to deburr stuff.  When I got totally stuck, I grabbed
 a pile of aluminum, cut out all sorts of pieces and deburred them.
 It was actually nice at times, as it made future parts of the build
 more bearable.
 
 I don't think that your claims and worries don't have merit, because
 generally I agree.  I just want to reassure you that you'll make
 it though.  When you're building the tail, you have *no idea* how
 many huge incidentals that aren't included in the kit that you'll
 face.   That's my biggest reason for my common advice for builders
 to truly evaluate their decision to build before they start.  If you're
 the kind of person who winces when the kit is going to cost $1,000
 more than you thought, it's going to be hard to bear.  I've had
 a string of constant $100 and $1000 things that came along, but
 to get the result you want, sometimes that's what it takes.  Most
 of this stuff starts after the fuselage kit is completed.
 
 So bear with the build and have as much fun as possible.  When you
 think something isn't right, just push them for a fix.  Once, when
 I had a part (throttle cable) that I knew wasn't appropriately
 right, I just shipped it back with a note and ordered a new one.
 Eventually the credit appeared.  So, they will probably do good for
 their builders in most cases.  I do agree though that cracked
 parts should be addressed when they're found.
 
 Good luck and keep building.
 
 Tim Olson -- RV-10  #40170
 DO NOT ARCHIVE
 bob.kaufmann wrote:
 [quote] 
  
  My .02, call them and tell Van's that you are returning the parts, and have
  them send a new one.  They will send it to you, and work on something else
  until it arrives.  I have learned that Van's is very good about replacing
  parts, and they are just as interested as you are in getting a good product
  out the door.  
  
  Jump ahead in the plans until the replacement part arrives.  Or deburr
  something.  
  
  Bob K
  40125 Top forward fuselage skin
  
  --
 
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		dlm46007(at)cox.net Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 5:05 am    Post subject: Pictures of bulkhead cracks | 
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				Could not agree more. Just don't discard the pile; ongoing maintenance 
 always requires occasional replacement of hardware. Besides you may build 
 again. After finishing the Glastar, I saw the 10 at OSH and decided I needed 
 a four place aircraft to replace the TC177RG.
 
 You did not mention the list of things purchased but not used either due to 
 fit, style or function. I still have a power diode left from the first 
 purchase of three when building the Glastar. Still have an extra starter 
 relay,extra voltage regulator, extra circuit breakers. etc
 ---
 
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		Tim(at)MyRV10.com Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 6:45 am    Post subject: Pictures of bulkhead cracks | 
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				I've got extra wire, a couple various aux. battery relays that I tried,
 a pretty good pile of blue AN hardware that I bought while trying to
 cover for shortages and trying to figure out a better fuel valve
 install, pounds and pounds of extra bolts and screws, dozens of extra
 nutplates bought because of shortages, hundreds of pop-style rivets
 bought because of shortages, a few pounds of AN426/AN470 rivets bought
 so I'd never run short again, A good sized roll of E-Glass used for
 the windshield fairing, extra firewall material, a brand new pair of
 NACA vents that I thought I'd use to try to come up with something
 better for the front seat air, the old original fuel valve, and a
 bunch more that I can't even remember right now.  Some of it I'll
 get rid of over time, and I'll probably list on my site what I'd
 like to sell off.  Some of it as you mention will be kept for
 future maintenance.  Not much of it would I regret, because I was
 saved numerous times from stopping work due to shortages.  In fact,
 I didn't go far enough.   I found last week that I was shorted
 on 2 AN310-3 castle nuts for the rudder cables...so today I have
 *gasp* temporary nuts in place to hold the cables tightly.   I now
 have a HUGE order of 12 nuts coming from Aircraft Spruce.  In the
 final 2 months of building, I probably had 10-15 small parts orders
 from Wicks and ACS.  At least from ACS you pay shipping only, and
 no handling charge...but it makes those 12 nuts nearly double in
 price.   Buying a minimum of 2 spares of every nut/bolt/washer/screw/
 electrical terminal/nutplate/AN Fitting ...    will probably save
 you many times over, but, you'll still maybe never have everything
 you need on hand.  Note that in many cases above, it's not practical
 to buy only a couple.  In the case of screws, your best bet is
 often to buy 100 quantities of common screws from Aircraft Spruce.
 Then you get a 20% discount on them, and have a good pile on hand.
 Just this week I was short on AN509-8R10's and almost panicked that
 I was out of them.  But, much to my surprise, I had ordered 100
 of them from Aircraft Spruce that had just showed up 2 days earlier
 and I hadn't put in their trays yet.  That's a pretty good save when
 you're only <10 days from flying.
 
 Tim
 Tim Olson -- RV-10  #40170
 DO NOT ARCHIVE
 David McNeill wrote:
 [quote] 
  
  Could not agree more. Just don't discard the pile; ongoing maintenance 
  always requires occasional replacement of hardware. Besides you may 
  build again. After finishing the Glastar, I saw the 10 at OSH and 
  decided I needed a four place aircraft to replace the TC177RG.
  
  You did not mention the list of things purchased but not used either due 
  to fit, style or function. I still have a power diode left from the 
  first purchase of three when building the Glastar. Still have an extra 
  starter relay,extra voltage regulator, extra circuit breakers. etc
  ---
 
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		Jerry Grimmonpre'
 
 
  Joined: 09 Jan 2006 Posts: 144 Location: Huntley, Illinois 60142
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				 Posted: Tue Feb 07, 2006 8:11 am    Post subject: Pictures of bulkhead cracks | 
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				Hi All ...
 I'm not in the fray of building the 10, I'm an 8A builder but I can see the 
 same shortages you all report.  When everything is weighed out do you think 
 it would be better for Van's to draw-up a list of all the fasteners needed 
 to build their airplanes, publish it and make the paper list a part of the 
 build shipment.  This way you could shop your list at AS or Wicks and never 
 have another worry about ... inventory shortages.  Van's could wash their 
 hands of counting rivets, sending them out in tiny envelopes and generally 
 wasting their employees time on stuff there is probably little return on 
 investment.  There are probably other spin-off benefits collective minds can 
 "see" such as the short length rivet problem being resolved by the merchant 
 in a more proactive manner.  Maybe the competition would foster better 
 service.  Now, it becomes a question of ... could Van's  create an accurate 
 initial list of fasteners?
 Food for thought ...
 Jerry Grimmonpre'
 RV8A
 DO NOT ARCHIVE
 
 ---
 
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		n8vim(at)arrl.net Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 9:16 am    Post subject: Pictures of bulkhead cracks | 
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				>there is probably little return on investment.
 
 That's what the handling charge is for. I'm sure they at least break 
 even. Customer relations is a hard thing to get right and by providing a 
 "one-stop shop" for common hardware items the customer is that much happier.
 
 It does help that being a new builder that at least *most* of the 
 hardware is included, at least enough to build to the plans; After that, 
 it is up to you to decide what extras you want  
 
 -Jim 40384
 
 Jerry Grimmonpre wrote:
 
 [quote] 
 
  Hi All ...
  I'm not in the fray of building the 10, I'm an 8A builder but I can 
  see the same shortages you all report.  When everything is weighed out 
  do you think it would be better for Van's to draw-up a list of all the 
  fasteners needed to build their airplanes, publish it and make the 
  paper list a part of the build shipment.  This way you could shop your 
  list at AS or Wicks and never have another worry about ... inventory 
  shortages.  Van's could wash their hands of counting rivets, sending 
  them out in tiny envelopes and generally wasting their employees time 
  on stuff there is probably little return on investment.  There are 
  probably other spin-off benefits collective minds can "see" such as 
  the short length rivet problem being resolved by the merchant in a 
  more proactive manner.  Maybe the competition would foster better 
  service.  Now, it becomes a question of ... could Van's  create an 
  accurate initial list of fasteners?
  Food for thought ...
  Jerry Grimmonpre'
  RV8A
  DO NOT ARCHIVE
 
  ---
 
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		VHMUM(at)bigpond.com Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 11:49 am    Post subject: Pictures of bulkhead cracks | 
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				Vans just sent me a new gear leg as the R one was  faulty.....Cost them $300 for part  and $200 for freight downunder........I cant complain.
   
  Chris
   
   
  ---
 
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		acs(at)acspropeller.com.a Guest
 
 
 
 
 
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				 Posted: Tue Feb 07, 2006 1:56 pm    Post subject: Pictures of bulkhead cracks | 
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				Chris,  
 What was wrong with the leg?  
    
 John 40315  
      
    
 From: owner-rv10-list-server(at)matronics.com [mailto:owner-rv10-list-server(at)matronics.com] On Behalf Of Chris , Susie Darcy
  Sent: Wednesday, 8 February 2006 5:47 AM
  To: rv10-list(at)matronics.com
  Subject: Re: Pictures of bulkhead cracks  
   
      
 Vans just sent me a new gear leg as the R one was faulty.....Cost[b] them[/b] $300 for part and $200 for freight downunder........I cant complain.  
     
    
     
 Chris  
     
    
     
  
 
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		zackrv8
 
 
  Joined: 14 Jan 2006 Posts: 133
 
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				 Posted: Tue Feb 07, 2006 2:31 pm    Post subject: Re: Pictures of bulkhead cracks | 
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				After reading about John G's bulkhead cracks, I checked mine over.  I guess I got some of the parts that had stress cracks from hydro-forming the bulkhead and you can clearly see where Vans' filed them out.  
 
   I'm not too worried about it because I have plenty of flange leftover.  It seems that Vans fix to this problem will be to shorten the flange on subsequent bulkheads.
 
 Zack
 
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 _________________ RV8 #80125 
 
RV10 # 40512 | 
			 
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