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Kitlog Data Base

 
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jaybhansen



Joined: 22 Sep 2017
Posts: 4

PostPosted: Sat Feb 17, 2018 9:17 am    Post subject: Kitlog Data Base Reply with quote

My computer crashed and the backup I have of the kitlog mdb is no good. Does anyone know if I can download my entry from the web?
Also, I am getting no response from Kitlog support. Any ideas there?


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Rocketman1988



Joined: 21 Jun 2012
Posts: 57

PostPosted: Sat Feb 24, 2018 7:31 am    Post subject: Re: Kitlog Data Base Reply with quote

A computer crash doesn't necessarily corrupt your backup files. Even if the hard drive failed, the data should still be there...at least most of it. Have you tried reinstalling kit log and then trying the backup?

I'm not sure if you can get the data from the website...


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leok



Joined: 07 Jan 2014
Posts: 1
Location: Clarkston, MI

PostPosted: Sat Feb 24, 2018 9:22 am    Post subject: Re: Kitlog Data Base Reply with quote

Been there, done that.

I was able to recover my database file, but could not get the new computer to recognize and use it. I asked if the online web data could be downloaded and was told no. In the end, i used the web version and the most recent report I had done to rebuild my log. It took a few hours, but wasn't hard with two screens hooked up to my computer.

It also seems to work best sending emails to get support. Matt has answered most questions multiple times and can quickly send you instructions.


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Leok

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