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Europa Club Membership expired

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gregoryf.flyboy(at)comcas
Guest

Posted: Fri Apr 27, 2018 5:15 am Post subject: Europa Club Membership expired

I got a notice that my Club membership was expired, but I was on the

automatic paypal renewal plan, which has worked now for 3 or 4 years. Just

yesterday, I verified the renewal information was still there in PP.  Anyone

else have this happen?

- The Matronics Europa-List Email Forum -

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h&jeuropa

Joined: 07 Nov 2006
Posts: 634

Posted: Fri Apr 27, 2018 8:00 am Post subject: Re: Europa Club Membership expired

Greg,



I had the same problem.  My renewal is set for April 24 and in fact it was taken from Pay Pal on that date.  What is the date for your auto renewal?



Jim

- The Matronics Europa-List Email Forum -

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Nigel Graham

Joined: 23 Mar 2017
Posts: 36
Location: Winchester - UK

Posted: Fri Apr 27, 2018 8:01 am Post subject: Re: Europa Club Membership expired

Hi Gregory,

The membership section of our website generates an automatic reminder as your membership is about to expire. Unfortunately, it has no way of knowing if you have set up an external automatic payment arrangement through PayPal or via your bank.



You don't need to do anything, leave your existing arrangements unchanged and ignore the reminder. We can easily tell if you membership is about to genuinely expire and if you do by any chance double pay, we will detect this and refund the over-payment (you don't need to do anything).



We have recently amended the wording on the email reminder to alert everyone to this.



Nigel

(With club treasurers hat on)

- The Matronics Europa-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

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gregoryf.flyboy(at)comcas
Guest

Posted: Fri Apr 27, 2018 10:02 am Post subject: Europa Club Membership expired

Nigel and Jim,



Thanks for info. I must have gotten the old email reminder, since there was

no such wording.



The auto-payment was scheduled for today, and a notice of payment did come

through from PayPal only 18 minutes after my matronics message. The

expiration message preceded the auto renewal payment by about 6 hours. 



Thus all is good.



Almost paid twice here, but decided to kill the new transaction in case of a

delay, phew. 



Regards,

Greg



--

- The Matronics Europa-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?Europa-List

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