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Kit Log Pro

 
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Rocketman1988



Joined: 21 Jun 2012
Posts: 60

PostPosted: Thu May 31, 2018 11:31 am    Post subject: Kit Log Pro Reply with quote

I have kit log pro and am nearing the end of my build. I want to generate reports but I keep getting errors from the program saying that "the header or footer exceeds the page length"

Needless to say the report isn't generated. Has anyone had this problem and know the solution?

I have sent numerous emails to the support address and only received one reply saying to try 3 new report files, which I did. It didn't solve the issue and I have sent several emails asking for help with no response.

I have nearly 2000 hours documented and no way to report it! Please help!

Bob


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maca2790



Joined: 26 Jan 2011
Posts: 52
Location: Australia

PostPosted: Thu May 31, 2018 3:43 pm    Post subject: Kit Log Pro Reply with quote

I had problems with my reports like that. In the short term to get around that problem I printed pages off the Kitlog Web page. If you get onto Matronics direct I think they will be able to help.

Cheers John MacCallum
RV10 41016
VH DUU

Quote:
On 1 Jun 2018, at 05:01, Rocketman1988 <Rocketman(at)etczone.com> wrote:



I have kit log pro and am nearing the end of my build. I want to generate reports but I keep getting errors from the program saying that "the header or footer exceeds the page length"

Needless to say the report isn't generated. Has anyone had this problem and know the solution?

I have sent numerous emails to the support address and only received one reply saying to try 3 new report files, which I did. It didn't solve the issue and I have sent several emails asking for help with no response.

I have nearly 2000 hours documented and no way to report it! Please help!

Bob




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Rocketman1988



Joined: 21 Jun 2012
Posts: 60

PostPosted: Sat Jun 23, 2018 9:42 am    Post subject: Re: Kit Log Pro Reply with quote

I figured it out.

For those who encounter this issue, it was the Epson printer driver.

I have a label printer attached to the kitlog computer. When the Epson print driver is installed, kitlog will not generate reports. uninstall the driver, kitlog works fine.

I can have one or the other but not both...very annoying!


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