Matronics Email Lists :: View topic - Service variations

Matronics Email Lists
Web Forum Interface to the Matronics Email Lists

Get Email Distribution Too! FAQ Search Memberlist Usergroups Register

Profile Log in to check your private messages Log in

Service variations - Intercom

Matronics Email Lists Forum Index -> RV-List

View previous topic :: View next topic

Author Message

Nic(at)skyhi.flyer.co.uk
Guest

Posted: Sat Jan 28, 2006 9:45 am Post subject: Service variations - Intercom

Over the period of nearly two years I have generally been very impressed

with the high level of service from Vans and other American suppliers.



Best of all was Hooker, who when told that I was in a rush to get my RV8

flying for its test programme, initially quoted me 10 days to make my

harness selection. However, they pulled out all the stops and made and

despatched my choice of harnesses so that they arrived here in England just

three days after the order was placed. Absolutely fantastic.



At the other end of the scale, Aircraft Spruce.



I recently ordered a new Sigtronics  200S intercom and face plate from ACS

and asked for special delivery. I was told that the goods would be

despatched by the end of the week in question. A week after that I was

concerned that the intercom had been mislaid in transit so I rang to get a

tracking number. After five international calls and several emails I was

told that the goods would take up to another few weeks as Spruce would have

to place a minimum order of 3,000 dollars with Sigtronics. They didn't have

the courtesy to let me know the situation and left me completely in the

lurch - the worst service in the last two years of building my RV.



I don't think that I can place the order directly with Sigtronics - so I am

at a loss as I urgently need a suitable 2 place intercom with a face plate

that will fit a 21/4" hole in my existing panel - any suggestions please ?



Thanks, Nic

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

rv8ch

Joined: 10 Jan 2006
Posts: 250
Location: Switzerland

Posted: Sat Jan 28, 2006 10:20 am Post subject: Service variations - Intercom

 	  Quote: 	
		   I don't think that I can place the order directly with Sigtronics - so I am

 at a loss as I urgently need a suitable 2 place intercom with a face plate

 that will fit a 21/4" hole in my existing panel - any suggestions please ?


	




Hi Nic,



There seem to be a lot of people that sell sigtronics

stuff:



  http://www.sigtronics.com/air/dealer.html



At the bottom you'll find web sales companies.



Not sure which model you are looking for, but

if you are flexible, you might check with

http://www.steinair.com/ for a PS Engineering

intercom.  He's a good guy to deal with.



-- 

Mickey Coggins

http://www.rv8.ch/

#82007 finishing

do not archive

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

_________________
Mickey Coggins
http://www.rv8.ch/

maurv8(at)bresnan.net
Guest

Posted: Sat Jan 28, 2006 10:41 am Post subject: Service variations - Intercom

Nic



Check out Chief Aircraft  and the P S Enigineering PMA4000. I've always had 

good service from Chief here in the US



http://www.chiefaircraft.com/



Mauri

RV-8 fuse



--

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

jsflyrv

Joined: 03 Jan 2006
Posts: 22

Posted: Sat Jan 28, 2006 10:59 am Post subject: Service variations - Intercom

Nic wrote:



 	  Quote: 	
		  At the other end of the scale, Aircraft Spruce.



I recently ordered a new Sigtronics  200S intercom and face plate from ACS

and asked for special delivery. I was told that the goods would be

despatched by the end of the week in question. A week after that I was

concerned that the intercom had been mislaid in transit so I rang to get a

tracking number. After five international calls and several emails I was

told that the goods would take up to another few weeks as Spruce would have

to place a minimum order of 3,000 dollars with Sigtronics. They didn't have

the courtesy to let me know the situation and left me completely in the

lurch - the worst service in the last two years of building my RV.



I don't think that I can place the order directly with Sigtronics - so I am

at a loss as I urgently need a suitable 2 place intercom with a face plate

that will fit a 21/4" hole in my existing panel - any suggestions please ?



Thanks, Nic



  




	


Typical service from ACS "IMO"  in my dealings with them.



do not archve

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

chaztuna(at)adelphia.net
Guest

Posted: Sat Jan 28, 2006 11:39 am Post subject: Service variations - Intercom

Nic,

 Check out Flightcom's 403d unit. Both of these units are stereo intercoms. See



http://www.flightcom.net/pdf/English/prodsheet_403d%20Stereo%20Panel%20Mount.pdf

http://www.flightcom.net/intercoms/403d-intercom.php



or the less expensive 403



http://www.flightcom.net/intercoms/403-intercom.php

http://www.flightcom.net/pdf/English/prodsheet_403%20Panel%20Mount.pdf



There are many excellent vendors for these units here in the States. Two good ones on the East Coast I've had good luck with are:



http://www.gulf-coast-avionics.com/detail.asp?id=4540



http://www.tropicaero.com/intercoms.asp



Both the above vendors stock a complete line of both Sigtronics and Flightcom. Both stand behind their products. When I purchased my 403d,  I got a great deal from



http://www.affordablepanels.com/



Good luck

Charlie Kuss





---- Nic <Nic(at)skyhi.flyer.co.uk> wrote: 

 	  Quote: 	
		   

 

 Over the period of nearly two years I have generally been very impressed

 with the high level of service from Vans and other American suppliers.

 

 Best of all was Hooker, who when told that I was in a rush to get my RV8

 flying for its test programme, initially quoted me 10 days to make my

 harness selection. However, they pulled out all the stops and made and

 despatched my choice of harnesses so that they arrived here in England just

 three days after the order was placed. Absolutely fantastic.

 

 At the other end of the scale, Aircraft Spruce.

 

 I recently ordered a new Sigtronics  200S intercom and face plate from ACS

 and asked for special delivery. I was told that the goods would be

 despatched by the end of the week in question. A week after that I was

 concerned that the intercom had been mislaid in transit so I rang to get a

 tracking number. After five international calls and several emails I was

 told that the goods would take up to another few weeks as Spruce would have

 to place a minimum order of 3,000 dollars with Sigtronics. They didn't have

 the courtesy to let me know the situation and left me completely in the

 lurch - the worst service in the last two years of building my RV.

 

 I don't think that I can place the order directly with Sigtronics - so I am

 at a loss as I urgently need a suitable 2 place intercom with a face plate

 that will fit a 21/4" hole in my existing panel - any suggestions please ?

 

 Thanks, Nic

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

sears(at)searnet.com
Guest

Posted: Sat Jan 28, 2006 12:48 pm Post subject: Service variations - Intercom

 	  Quote: 	
		   Typical service from ACS "IMO"  in my dealings with them.




	


Lest you forget, ACS monitors this list for folks who talk down ACS.  I've

gotten notes from Mr. Jim, himself, trying to win my business back.  They

don't want this kind of negative advertising; but, they don't seem to change

enough to prevent it.  I quit buying from ACS, some time ago, because of the

poor service.  Being the biggest does not mean the bestest.  Now, I use

Wicks for most of my hardware and other suppliers for other things.

Amazingly, I've not found anything I need that I can't find somewhere else.

Well, I do like their catalog.



Jim Sears in KY



 do not archve

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

panamared3(at)brier.net
Guest

Posted: Sun Jan 29, 2006 4:30 am Post subject: Service variations - Intercom

Yes I agree that Hooker is great.  However I can see the problem ACS has, 

if it is not in stock then they have to order it, not good for us.  On the 

other hand I have ordered stuff from Van's and had to wait over six months 

to get it (aerobatic motor mounts).



Sunday night I ordered some parts from ACS and I received them Wedensday 

USPS.  I don't know how they could get much quicker, unless I paid the 

overnight freight.  Last order from Van's was 10 days, which is 

significantly faster than the 17 days when I was building.



I ordered my intercom from Stark Avionics, and had him make the wiring 

harness for my radios.  Of course custom building a wiring harness takes 

some time.  I wired the rest of my aircraft, but I am sure glad I had the 

intercom harness built by someone else.



Bob

RV6 NightFighter



At 11:43 AM 1/28/06, you wrote:

 	  Quote: 	
		  



Over the period of nearly two years I have generally been very impressed

with the high level of service from Vans and other American suppliers.



Best of all was Hooker, who when told that I was in a rush to get my RV8

flying for its test programme, initially quoted me 10 days to make my

harness selection. However, they pulled out all the stops and made and

despatched my choice of harnesses so that they arrived here in England just

three days after the order was placed. Absolutely fantastic.



At the other end of the scale, Aircraft Spruce.



I recently ordered a new Sigtronics  200S intercom and face plate from ACS

and asked for special delivery. I was told that the goods would be

despatched by the end of the week in question. A week after that I was

concerned that the intercom had been mislaid in transit so I rang to get a

tracking number. After five international calls and several emails I was

told that the goods would take up to another few weeks as Spruce would have

to place a minimum order of 3,000 dollars with Sigtronics. They didn't have

the courtesy to let me know the situation and left me completely in the

lurch - the worst service in the last two years of building my RV.



I don't think that I can place the order directly with Sigtronics - so I am

at a loss as I urgently need a suitable 2 place intercom with a face plate

that will fit a 21/4" hole in my existing panel - any suggestions please ?



Thanks, Nic

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

aerobubba(at)earthlink.ne
Guest

Posted: Mon Jan 30, 2006 3:56 am Post subject: Service variations - Intercom

Subject: Re: Service variations - Intercom

 



Hi Nic-

I agree that ACS has the greatest catalog and also agree with all the

negatives that have been offered up.  To add one, I had occasion to require

a special order part.  I was unable to determine from the catalog if Spruce

could help, so I called for guidance.  The ACS employee on the other end

assured me that they could have it special made.  When the part arrived, it

was the wrong thing.  When I called again, the agent I got was rather short

and condescending about my having ordered the wrong item.



On the other hand, Wicks has sent me the wrong item twice, but they are

always pleasant to deal with.  Also, since I only live one state away, an

order placed in the morning will generally arrive the following afternoon

with their regular shipping rates.  Not much to complain about there.  



WRT the intercom issue, I believe that PS Engineering's PMA 4000 can be had

with a face plate for a std instrument hole.

 

 	  Quote: 	
		  

At the other end of the scale, Aircraft Spruce...  ...I am

at a loss as I urgently need a suitable 2 place intercom with a face plate

that will fit a 21/4" hole in my existing panel - any suggestions please ?



Thanks, Nic

  
	




Glen Matejcek

aerobubba(at)earthlink.net

- The Matronics RV-List Email Forum -

Use the List Feature Navigator to browse the many List utilities available such as the Email Subscriptions page, Archive Search & Download, 7-Day Browse, Chat, FAQ, Photoshare, and much more:

http://www.matronics.com/Navigator?RV-List

Display posts from previous:

	Matronics Email Lists Forum Index -> RV-List	All times are GMT - 8 Hours
Page 1 of 1

Jump to:

You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You cannot attach files in this forum
You can download files in this forum