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Rivethead-aero

 
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planesmith(at)hotmail.com
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PostPosted: Tue Sep 18, 2007 3:28 pm    Post subject: Rivethead-aero Reply with quote

Has anyone had any real contact with www.Rivethead-aero.com (Full Throttle Concepts) in the last two weeks or so? I have been trying to contact them by email and phone -no reply to my emails and their voicemail box has been full since last week. Also today I noticed their website has expired and reverted to a "link site". I hope they haven't gone away but it doesn't look good. So if you know anything please prove me wrong. Also if David could reassure the group that all is well and explain what is going on that would be great.

Vern Smith

do not archive
Kick back and relax with hot games and cool activities at the Messenger Café. Play now! [quote][b]


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groves(at)epix.net
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PostPosted: Tue Sep 18, 2007 5:08 pm    Post subject: Rivethead-aero Reply with quote

Trust me Dave is fine and he is still there making Parts, He is just very very busy.
Kirk
Quote:

From: Vernon Smith <planesmith(at)hotmail.com>
Date: 2007/09/18 Tue PM 07:27:09 EDT
To: RV 10 list <rv10-list(at)matronics.com>
Subject: Rivethead-aero


Has anyone had any real contact with www.Rivethead-aero.com (Full Throttle Concepts) in the last two weeks or so? I have been trying to contact them by email and phone -no reply to my emails and their voicemail box has been full since last week. Also today I noticed their website has expired and reverted to a "link site". I hope they haven't gone away but it doesn't look good. So if you know anything please prove me wrong. Also if David could reassure the group that all is well and explain what is going on that would be great.

Vern Smith

do not archive
_________________________________________________________________
Kick back and relax with hot games and cool activities at the Messenger Café.
http://www.cafemessenger.com?ocid=TXT_TAGLM_SeptWLtagline



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rvbuilder(at)sausen.net
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PostPosted: Tue Sep 18, 2007 6:13 pm    Post subject: Rivethead-aero Reply with quote

He might want to try responding to his customers before he finds himself with a lot of free time and no one buying.

--


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av8or(at)cox.net
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PostPosted: Tue Sep 18, 2007 6:26 pm    Post subject: Rivethead-aero Reply with quote

Already there unless he renews his domain name for his website. It expired yesterday.
[quote] ---


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VHMUM(at)bigpond.com
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PostPosted: Wed Sep 19, 2007 12:19 am    Post subject: Rivethead-aero Reply with quote

I have emailed ...phoned..and now sent registered mail from Australia and
nothing heard in 2.5 months of waiting for paid parts!

Dave is not fine ,Piss week business

regards Chris 388

Melbourne Aus
---


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VHMUM(at)bigpond.com
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PostPosted: Wed Sep 19, 2007 2:05 am    Post subject: Rivethead-aero Reply with quote

I just received this email from rivethead aero. Hopefully David comes good
and it seems by temporarily closing his website he is doing something
positive to fill backorders.

regards Chris 388

RV Builder / Owner:

I apologize for the lack of communication concerning the status
of your order. Over the past weeks I have been working to complete open
orders. If your parts have not shipped yet, they will be on the way very
shortly. I appreciate your frustration.

I assure you Full Throttle Concepts will continue to provide and support
these products. I am very thankful to every member of the RV community for
their support. My intent is to provide parts of good quality, and I want
each person to be satisfied years after their purchase.

I will be temporarily suspending new web orders as I concentrate on
completing orders and building inventory. I will also use this time
implement more efficient tooling and programming in the production
processes. I will open web orders again on 10/12/2007. In an effort to
provide better communication concerning order status, stock level and lead
time information will be added to the website.

Again, I am very thankful to all of the people in the RV community for their
support over the years. Keeping pace with this group can be challenging,
but for me it is very rewarding. I enjoy this work very much and I will
continue to improve my service.

Sincerely,

David Czachorowski


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wayne.e(at)grandecom.net
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PostPosted: Wed Sep 19, 2007 3:35 am    Post subject: Rivethead-aero Reply with quote

I received my order from Rivethead yesterday, which was the metal door guides and new polished outside door handles. They really look great. I have been communicating with Dave's nephew Joe and here is his last e-mail to me. Dave apparently has a regular job and does the RV stuff on the side.

Wayne Edgerton N602WT
_________________________________________________________________________________________________________________________________________

Wayne,

Glad you got your parts. Dave has been extremely busy with his job, and I mean extremely! Hopefully soon for the interior handles. I have seen his design on Solid Works. I actually got to see them work with this software. Pretty cool. It will be well worth the wait and the good news is that you can still use your Vans handles because these are bolt on replacements.

Glad to hear your painting is coming along. I look forward to seeing some pics.

Joe


[quote][b]


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planesmith(at)hotmail.com
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PostPosted: Wed Sep 19, 2007 6:49 am    Post subject: Rivethead-aero Reply with quote

I also received the same email from David. Thank you all for proving my fears unfounded. Slow processing I can handle. No communication makes me nervous.

Vern Smith

do not archive

Quote:
From: VHMUM(at)bigpond.com
To: rv10-list(at)matronics.com
Subject: Re: Rivethead-aero
Date: Wed, 19 Sep 2007 20:04:59 +1000

--> RV10-List message posted by: "Chris and Susie McGough" <VHMUM(at)bigpond.com>

I just received this email from rivethead aero. Hopefully David comes good
and it seems by temporarily closing his website he is doing something
positive to fill backorders.

regards Chris 388



RV Builder / Owner:

I apologize for the lack of communication concerning the status
of your order. Over the past weeks I have been working to complete open
orders. If your parts have not shipped yet, they will be on the way very
shortly. I appreciate your frustration.

I assure you Full Throttle Concepts will continue to provide and support
these products. I am very thankful to every member of the RV community for
their support. My intent is to provide parts of good quality, and I want
each person to be satisfied years after their purchase.

I will be temporarily suspending new web orders as I concentrate on
completing orders and building inventory. I will also use this time
implement more efficient tooling and programming in the production
processes. I will open web orders again on 10/12/2007. In an effort to
provide better communication concerning order status, stock level and lead
time information will be added to the website.

Again, I am very thankful to all of the people in the RV community for their
support over the years. Keeping pace with this group can be challenging,
but for me it is very rewarding. I enjoy this work very much and I will
continue to improve my service.





Sincerely,

>



Gear up for Halo® 3 and get a $25 Best Buy gift card. It’s our way of saying thanks for using Windows Live™. Get it now! [quote][b]


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indigoonlatigo(at)msn.com
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PostPosted: Wed Sep 19, 2007 7:59 am    Post subject: Rivethead-aero Reply with quote

When he is the only one producing the parts, don't think this will actually
happen to him.

We are lucky to get what we get!

John G.

[quote]From: "RV Builder (Michael Sausen)" <rvbuilder(at)sausen.net>
Reply-To: rv10-list(at)matronics.com
To: "rv10-list(at)matronics.com" <rv10-list(at)matronics.com>
Subject: RE: Rivethead-aero
Date: Tue, 18 Sep 2007 21:10:51 -0500


<rvbuilder(at)sausen.net>

He might want to try responding to his customers before he finds himself
with a lot of free time and no one buying.

--


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VHMUM(at)bigpond.com
Guest





PostPosted: Wed Sep 19, 2007 1:33 pm    Post subject: Rivethead-aero Reply with quote

If you get the parts John....thats the problem! Enough said we shall see

regards Chris

---


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Mike Whisky



Joined: 05 Jun 2006
Posts: 336
Location: Switzerland

PostPosted: Wed Sep 19, 2007 10:17 pm    Post subject: Re: Rivethead-aero Reply with quote

I wish I also had received a mail or order confirmation.
Still hoping

Michael
www.wellenzohn.net

(engine mounted yesterday and put her on the wheels the day before)


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