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Follow-up on Service Letter

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Deems Davis

Joined: 09 Jan 2006
Posts: 925

Posted: Wed Jan 24, 2007 12:10 pm Post subject: Follow-up on Service Letter

I had no idea that my post on this subject would kick off such a 

firestorm of opinion. But I would like to let everybody know that my 

off-line dealings w/ Van's on this topic have been Professional and 

Courteous and included an _extra measure_ of Customer Service. I believe 

that Scott' s objective was to better understand the source of the 

engine mount interference issue, so that they could determine how and 

whether they needed to respond. _How_ and _whether_ they respond are 

clearly their decisions to make. I also believe that I was responsible 

for mislabeling this as a Service Bulletin, when in actuality it was a 

Service Letter, per Scott (at) Van's Service Letters are 'informational' 

and are not intended to imply any immediate safety concern. Scott 

indicated to me off-line that they were rewording the Service Letter to 

more accurately represent Barretts engines and services. That's a good 

thing! and further serves to illustrate their willingness to 'do the 

right thing'.

Me? I'm just tickled pink to live in a land that allows me to build and 

fly airplanes that I build to meet my own peculiar wants and needs. And 

I'm tickled silly that I've got a partner in Van's that makes this 

possible by taking 49% of the work and 95% of the engineering off my plate!



Deems Davis # 406

Finishing - ( A Misnomer ! )

http://deemsrv10.com/

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Rhonda(at)bpaengines.com
Guest

Posted: Wed Jan 24, 2007 12:35 pm Post subject: Follow-up on Service Letter

Deems:



I just received word from Van's that they are in the process of

rewording the letter along the lines that the issue affects Lycoming

IO-540 engines modified with cold air induction. I concur that Van's has

been very responsive and helpful in clarifying their statement.



Rhonda



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AV8ORJWC

Joined: 13 Jul 2006
Posts: 1149
Location: Aurora, Oregon "Home of VANS"

Posted: Wed Jan 24, 2007 7:10 pm Post subject: Follow-up on Service Letter

That is great for Barrett's fine engines.  Now how does that affect

Aerosport and the issue that Tim posted so long ago with his stock

Lycoming IO-540?



I commend the amended language.  Just wondering about the basis.



John Cox

#40600

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