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Rotax-Owners Starts charging for Info
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AV8ORJWC

Joined: 13 Jul 2006
Posts: 1149
Location: Aurora, Oregon "Home of VANS"

Posted: Wed Feb 10, 2010 10:35 am Post subject: Rotax-Owners Starts charging for Info

These guys provide a first class training environment (for factory

approved training) towards the continued safe operation of the

Bombardier Rotax series engines.  They are worthy of the cost they

charge.  Having timely and accurate information enhances the operation

of a finely engineered powerplant.



John Cox

Certified Rotax Mechanic

EAA Tech Advisor

US A&P with I/A

Part 121 Airline Mechanic



do not archive



--

dave

Joined: 22 Sep 2006
Posts: 1382

Posted: Wed Feb 10, 2010 3:46 pm Post subject: Rotax-Owners Starts charging for Info

Well said guys,

Dave

---

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Guest

Posted: Wed Feb 10, 2010 4:03 pm Post subject: Rotax-Owners Starts charging for Info

I guess what I dont understand is why Rotax is not concerned that their 

customers may not get a SB?  I had a Rotax for six years and never was 

notified about any changes etc.  It was up to me to search them out.  And 

even then the SD were essentialy worthless as saying this is an issues to 

bring it to a repairman.  That was  a bit too sketchy for me so I sold my 

Rotax this last year.  I have had a Jabiru for the past three yeass.  I get 

the SD mailed to me and they are very complete with schematics and 

instructions either for me or for the repairman required to do the work. 

I dont understand why there is a difference.  I guess I am used to the 

careful documentation required of the GA aircraft.  I just could not deal 

with the sketchy info anymore.



Enlighten me guys.  Not trying to bash Rotax,  just want to understand their 

practices.



Thanks

Ivan

---

dave

Joined: 22 Sep 2006
Posts: 1382

Posted: Wed Feb 10, 2010 4:11 pm Post subject: Rotax-Owners Starts charging for Info

just love those Rotax haters.



Mine work fine.



Nothing sketchy at all Ivan.



like most -- beauty is in the eye of the beholder

---

Roger Lee

Joined: 10 Jan 2006
Posts: 1464
Location: Tucson, Az.

Posted: Wed Feb 10, 2010 9:17 pm Post subject: Re: Rotax-Owners Starts charging for Info

SB's are all still free. Just register and SB's will be sent to you automatically. The only thing that changed were the free videos.

_________________
Roger Lee
Tucson, Az.
Rotax Instructor & Rotax IRC
Light Sport Repairman
Home 520-574-1080 TRY HOME FIRST
Cell 520-349-7056

lucien

Joined: 03 Jun 2007
Posts: 721
Location: santa fe, NM

Posted: Thu Feb 11, 2010 6:40 am Post subject: Re: Rotax-Owners Starts charging for Info

 	  Roger Lee wrote: 	
		  SB's are all still free. Just register and SB's will be sent to you automatically. The only thing that changed were the free videos. 	




I was fixin' to say...... Tried the other day to download an SB and had no problems with anything popping up and asking me to pay money... Yeah I think this just extends to the videos...



LS

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LS
Titan II SS

rampil

Joined: 04 May 2007
Posts: 870

Posted: Thu Feb 11, 2010 7:09 am Post subject: Re: Rotax-Owners Starts charging for Info

Roger what you say does seem to be the case.

It seems instead that ROAN's own website is intentionally misleading:



http://www.rotax-owner.com/index.php?option=com_content&view=article&id=160&Itemid=6



Look at the descriptions of what is claimed free and not on their own site.

Look at where technical articles lay.  What is claimed to be free is

EMail notification of SBs, not the SBs themselves.

Perhaps this customer plundering is part of the new arrangement where

Rotec handles all "certified" engines and Kodiak now handles just the

non-certified engines.  One might unkindly guess that people who will

pay several thousand dollars more for a piece of paper to accompany

exactly the same engine are ripe for plunder?

_________________
Ira N224XS

dougsnash

Joined: 14 Apr 2008
Posts: 282

Posted: Fri Feb 12, 2010 3:44 am Post subject: Rotax-Owners Starts charging for Info

Ira, I looked at a couple of service bullitens with my free re-registration two days ago.  The only thing that Rotax Owner appears to be charging for is there educational videos.  This should be okay with everyone since you would have to pay for this kind of video from anyone else (Lockwuod, CPS, etc).



As for which product lines are supported by Rotec...  Rotec is the Canadian distributor and Kodiak is the US distributor.  Rotec supports the complete line of Rotax aircraft engines sold in Canada.  Kodiak supports the comeplete line of Rotax engines sold in the US.



Doug MacDonald

CH-701 Scratch Builder

NW Ontario, Canada

912-UL



Do not archive



 	  Quote: 	
		   Time: 07:11:46 AM PST US

 Subject: Re: Rotax-Owners Starts

 charging for Info

 From: "rampil" <ira.rampil(at)gmail.com>

 

 

 Roger what you say does seem to be the case.

 It seems instead that ROAN's own website is intentionally

 misleading:

 

 http://www.rotax-owner.com/index.php?option=com_content&view=article&id=160&Itemid=6

 

 Look at the descriptions of what is claimed free and not on

 their own site.

 Look at where technical articles lay.  What is claimed

 to be free is

 EMail notification of SBs, not the SBs themselves.

 

 

 Perhaps this customer plundering is part of the new

 arrangement where

 Rotec handles all "certified" engines and Kodiak now

 handles just the

 non-certified engines.  One might unkindly guess that

 people who will

 pay several thousand dollars more for a piece of paper to

 accompany

 exactly the same engine are ripe for plunder?

 

 --------

 Ira N224XS

 


	


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rampil

Joined: 04 May 2007
Posts: 870

Posted: Fri Feb 12, 2010 7:22 am Post subject: Re: Rotax-Owners Starts charging for Info

Hi Doug,



The videos were actually free for roughly two years.



As for Kodiak, if you look at the Rotax Owners site, they explicitly state that Kodiak only handles uncertifed engine sales and now Rotec handles

all certified engine sales in North America.  Perhaps the site is in error?



http://www.rotax-owner.com/index.php?option=com_content&view=article&id=106&Itemid=21



Let me know please, not that I would consider buying a "certified" engine

_________________
Ira N224XS

occom

Joined: 26 Aug 2006
Posts: 404

Posted: Sat Feb 13, 2010 4:28 am Post subject: Rotax-Owners Starts charging for Info

I'm not sure how to feel about this, it's always nice when stuff is free. 

The truth is that Rotax-owner.com is not actually BRP-Rotax. They are a 

separate company. All the information that you may wish or want is still 

available from the original source at http://www.rotax-aircraft-engines.com/ 

and can be downloaded without charge.



The clear separation of Rotax and the owner website is the endorsement of 

the bullyhawk system. Rotax itself would never endorse a third party product 

IMO.



Rotax-owner.com is creating some premium material with the videos and 

notification and such and there is a cost associated with providing it.



It's up to the individual whether the premium material is worth the price, I 

may give it a shot and see what they offer. At this time I can download all 

the SB, SD, and factory documents from their site still and I am not even 

registered let alone subscribed.

Thom Riddle

Joined: 10 Jan 2006
Posts: 1597
Location: Buffalo, NY, USA (9G0)

Posted: Sat Feb 13, 2010 5:26 am Post subject: Re: Rotax-Owners Starts charging for Info

Here is an ASA 912 video on youtube.



http://www.youtube.com/watch?v=3tMZhdZBuPA&feature=player_embedded#

_________________
Thom Riddle
Buffalo, NY (9G0)

Don't worry about old age... it doesn't last very long.
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dougsnash

Joined: 14 Apr 2008
Posts: 282

Posted: Sat Feb 13, 2010 6:27 am Post subject: Rotax-Owners Starts charging for Info

Well Ira, if you read that Kodiak doesn't deal in certified engines recently, then your information is likely more up to date than mine.



I would suspect that Rotech being the sole provider in North America for certified engines might be due to Diamond being the biggest user of certified Rotaxes.  And since they are a Canadian company...



As for having the Rotax Owner videos available for free, that was pretty cool.  I imagine that the guys who were selling videos were none too impressed that Rotec was giving them away for free.  It figures though, just when I'm starting to set my engine up for first run, they make the videos a pay service.  I'll probably end up buying one of the Lockwood or CPS videos (maybe both) to add to my collection.



One thing's for sure, Rotax Owner has stirred up lots of debate.



Doug MacDonald

C-GBQX

CH-701 scratch builder

NW Ontario, Canada

Rotax 912UL



Do Not Archive



 	  Quote: 	
		   Time: 07:24:31 AM PST US

 Subject: Re: Rotax-Owners Starts

 charging for Info

 From: "rampil" <ira.rampil(at)gmail.com>

 

 

 Hi Doug,

 

 The videos were actually free for roughly two years.

 

 As for Kodiak, if you look at the Rotax Owners site, they

 explicitly state that

 Kodiak only handles uncertifed engine sales and now Rotec

 handles

 all certified engine sales in North America.  Perhaps

 the site is in error?

 

 http://www.rotax-owner.com/index.php?option=com_content&view=article&id=106&Itemid=21

 

 Let me know please, not that I would consider buying a

 "certified" engine

 

 --------

 Ira N224XS


	


      __________________________________________________________________

Looking for the perfect gift? Give the gift of Flickr! 



http://www.flickr.com/gift/

rampil

Joined: 04 May 2007
Posts: 870

Posted: Sat Feb 13, 2010 7:28 am Post subject: Re: Rotax-Owners Starts charging for Info

Hi Doug,



Looks like we all waited too long to download the ones we want  



There are snippets of the ASA/Lockwood video on Youtube if you

want to see what their style is.  Personally, I have known the Sebring

group for more than 5 years. Phil himself diagnosed a carb problem

I had on first flight that no one else was able to.  I took the Line class

with Dean when he was just starting out.  



These guys work hard for your business and I send them mine as 

much as I can.

_________________
Ira N224XS

Roger Lee

Joined: 10 Jan 2006
Posts: 1464
Location: Tucson, Az.

Posted: Sat Feb 27, 2010 6:58 am Post subject: Re: Rotax-Owners Starts charging for Info

FYI,



Something I did not know about the R.O.A.N. website was it is not  Rotax. It is an independent group. They get no money from Rotax. I guess that is why they needed money for the support services they provide.

_________________
Roger Lee
Tucson, Az.
Rotax Instructor & Rotax IRC
Light Sport Repairman
Home 520-574-1080 TRY HOME FIRST
Cell 520-349-7056

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